Mania77 Privacy Policy – Philippines

1. Introduction

Welcome to Mania77. We respect your right to privacy and are committed to protecting the personal data you share with us when using our online casino and sports betting platform at mania77.app. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.

This policy applies to all users of the Mania77 platform, including registered members, visitors browsing the website, and anyone who contacts our support team. By accessing or using Mania77, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.

2. Information We Collect

When you register and use Mania77, we collect different types of personal data depending on how you interact with our platform. Here's a breakdown of what we gather:

2.1 Information You Provide Directly

• Full name, date of birth, and gender (for age and identity verification)
• Email address and mobile number (for account communication and 2FA)
• Residential address in the Philippines
• Government-issued ID details (passport, driver's license, UMID, SSS ID, etc.)
• Payment and financial account details (GCash number, Maya account, bank account details for BDO, BPI, UnionBank, etc.)
• Username and account preferences

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and click behavior
• Betting and gaming history, transaction logs, and session data
• Cookies and similar tracking technologies (see Section 8)

2.3 Information from Third Parties

We may receive information about you from third-party service providers, such as identity verification services, payment processors, and fraud detection tools, to validate your identity and secure your account.

3. Why We Collect Your Data

Mania77 collects and processes your personal data for the following lawful purposes:

• Account Management: To create, verify, and maintain your Mania77 account, including age and identity verification in compliance with Philippine gambling regulations.
• Service Delivery: To process bets, deposits, withdrawals, and provide access to all games and features on the platform.
• Payments and Financial Transactions: To process your transactions via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and other supported payment channels.
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance.
• Security and Fraud Prevention: To detect and prevent fraud, money laundering, account compromise, and other illegal activities.
• Regulatory Compliance: To meet our legal and regulatory obligations under Philippine law, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Platform Improvement: To analyze usage patterns, improve our games and features, and personalize your experience on Mania77.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates — but only if you have opted in. You can opt out at any time.

4. How We Share Your Information

Mania77 does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial use. We may share your data only in the following limited circumstances:

• Service Providers: We work with trusted third-party providers — such as payment processors, IT infrastructure providers, and identity verification services — who are contractually bound to handle your data securely and only for specified purposes.
• Legal and Regulatory Authorities: We may disclose your data to government bodies, regulators, or law enforcement agencies in the Philippines when required by law, court order, or regulatory mandate.
• Business Transfers: In the event of a merger, acquisition, or restructuring of Mania77, your data may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
• Fraud Prevention: We may share data with licensed third-party fraud prevention and security services to protect the integrity of our platform and all its users.

In all cases, we require any third party with access to your data to maintain adequate security measures and use it only for the purposes for which it was shared.

5. How Long We Keep Your Data

Mania77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Specifically:

• Account data is retained for the lifetime of your active account plus a minimum of five (5) years after account closure, as required for AML and regulatory compliance.
• Transaction records are kept for a minimum of five (5) years in compliance with the Anti-Money Laundering Act (AMLA) of the Philippines.
• Customer support correspondence is retained for three (3) years from the date of resolution.
• Marketing preferences are updated in real time when you change your settings or opt out.

When your data is no longer needed, it is securely deleted or anonymized in accordance with our data retention procedures.

6. Cross-Border Data Transfers

Your personal data is primarily stored and processed within servers accessible to our operations. When data needs to be transferred to service providers operating outside the Philippines — for example, cloud infrastructure or fraud detection tools — Mania77 ensures that adequate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC regulations.

7. How We Protect Your Data

We take the security of your personal data seriously. Mania77 implements a range of technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Two-factor authentication (2FA) for account access
• Regular security audits and vulnerability assessments
• Strict internal access controls — data is accessible only on a need-to-know basis
• Employee training on data privacy and security best practices

While we take all reasonable precautions, no system is entirely immune to threats. If you suspect unauthorized access to your Mania77 account, please contact our support team immediately at support@mania77.app.

8. Cookies and Tracking

Mania77 uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze platform usage.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly — including login sessions and security tokens. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with Mania77 so we can improve performance and features.
• Preference Cookies: Remember your settings and personalization choices.
• Marketing Cookies: Used only if you have opted in to promotional communications. We do not use these to track you across external websites.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Mania77 platform.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by Mania77:

To exercise any of these rights, please contact our Data Protection Officer at privacy@mania77.app. We will respond to your request within fifteen (15) business days as required by the NPC.

10. Children's Privacy

Mania77 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. If we discover that we have inadvertently collected data from a minor, we will delete it immediately. If you believe a minor has created an account on Mania77, please notify us right away at support@mania77.app so we can investigate and take appropriate action.

11. Marketing Communications

With your consent, Mania77 may send you promotional emails, SMS notifications, or in-platform messages about new games, bonuses, and exclusive offers. You can withdraw your consent and opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email
• Updating your notification preferences in your account settings
• Contacting our support team at support@mania77.app

Opting out of marketing messages will not affect essential account notifications such as transaction confirmations, security alerts, or service updates.

12. Third-Party Links

The Mania77 platform does not contain links to external third-party websites. This Privacy Policy applies solely to data collected and processed by Mania77 through mania77.app.

13. Changes to This Privacy Policy

Mania77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will notify registered members of material changes via email or in-platform notice. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Your continued use of Mania77 after any policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed.

14. Contact Our Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to our designated Data Protection Officer (DPO):

• Email: privacy@mania77.app
• General Support: support@mania77.app
• Live Chat: Available 24/7 on mania77.app

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.